Rynn's has been a trusted partner to the airline industry delivering white glove luggage service and exception customer experience to airline customers. From repairs to replacements, Rynn's continues to be the airline industries preferred vendor for damaged luggage resolution!
Experienced specialists to keep you moving
Our devoted specialists represent Rynn’s and its partners with the utmost professionalism to deliver a remarkable customer experience.
Our team is highly trained in the airline and luggage industry, with over 50 years of combined experience in damaged claim resolutions.
Airport Luggage Replacement Program
Rynn's offers quality luggage to over 300 BSO (Baggage Service Office) across the Unites States, Canada, Mexico, and other international cities. This program allows our partners to provide passengers on site replacements to their damaged bag, providing immediate resolution. We manufacturer over 10 different collections under our brand name Andare Luggage. Our program is customized uniquely to fit each BSO's needs.
Closing the loop in customer satisfaction
Rynn’s Virtual Evaluation System (RVES) – our brand new portal, provides customer a self-service experience to have their damaged claim assessed, receive real time updates, and tracking statuses. Our platform is the one and only virtual damaged luggage evaluation system in the airline industry.
Our goal is to enhance each passenger experience by providing a contactless full-service digital platform, that offers a quicker resolution, from the convenience of your smartphone, tablet or pc, anywhere, and anytime!
