Rynn’s strives to provide the same name brand when available from the manufactures we partner with. If the original collection is no longer available, we strive to offer the most comparable model based of the original age and value. If your brand is not an option available, Rynn’s will offer a comparable replacement based of the characteristics, age and value.
Rynn’s is only authorized to replace one bag for each damaged bag filed with the airline.
Passenger are advised to email our customer service and provide pictures. A return shipping label will be provided via email. Please check your spam/junk folders. Shipping labels are time sensitive and must be printed once opened.